Giovanni Rivera · Randolph, New Jersey
I turn meaningful ideas into clear systems, credible content and connected communities.
A mission-driven digital operations and communications professional working across websites, CRM systems, administrative coordination, marketing, content strategy and community outreach.
Digital Operations
CRM & Websites
Marketing
Community Communications
Project Coordination
1M+
Community built through TheLoveChange
Based in New Jersey
Professional profile
Strategy, service and execution under one roof.
My experience sits at the intersection of administrative support, digital systems, marketing and community-centered communication. I help leaders organize ideas, build the infrastructure behind them and translate their mission into experiences people can understand and trust.
Digital systems
Websites, CRM platforms, lead capture, calendars, forms, automated follow-up and organized customer journeys.
Marketing communication
Canva design, website copy, social campaigns, email communications, newsletters and audience-focused messaging.
Administrative operations
Project tracking, meetings, client onboarding, documentation, scheduling, file organization and consistent follow-through.
Community growth
Mission-led content, community engagement, outreach, partnerships and relationship-centered communication.
Selected work
Work designed to support people and progress.
A selection of contract, entrepreneurial and community work across law enforcement media, wellness, digital ministry and startup operations.
Selected contract · Cop Town Podcast
Building the systems behind the conversation.
Digital systems and production support for a podcast exploring the mental, physical and spiritual realities of law enforcement and leadership.
- Website structure and digital audience pathway
- Backend CRM, forms, contact management and follow-up
- Content organization and publishing support
- Podcast studio, lighting and production workflow support
Featured episode: “This Is What Breaks Cops”
TheLoveChange · 2019–Present
A digital ministry built around encouragement and connection.
Founded and developed a mission-led online community using consistent storytelling, design, content strategy and compassionate audience communication.
- Built a community exceeding one million followers
- Created social campaigns, captions and Canva graphics
- Developed landing pages, email pathways and digital resources
- Maintained a consistent and recognizable public voice
8M
Monthly reach analytics snapshot
Elevate Wellness Media · 2023–Present
Turning service businesses into organized digital systems.
Part-time, project-based digital operations and client support for wellness professionals, service providers and growing organizations.
- Client onboarding, meetings, approvals and project tracking
- Websites, landing pages, forms, calendars and portals
- CRM configuration, databases and automated follow-up
- Content, email campaigns and ongoing technical support
Systems thinking
Connecting pages, calendars, forms, CRM data and
follow-up into one clear customer journey.
ALLinONE Collective · Brooklyn · 2023–2025
Community operations for a creative startup environment.
Supported marketing, events, community communication and day-to-day coordination for a New York co-working, creative and community space.
- Social, website and promotional content
- Event and community outreach coordination
- Member inquiries, schedules, contacts and shared files
- Communication with creatives, nonprofits and local partners
Relevant experience
A nontraditional path built through real responsibility.
My experience has developed through entrepreneurship, contract work, community leadership, client services and fast-moving startup environments.
Digital Systems, Website & Content Support
Contract Project
- Developed website and backend CRM infrastructure supporting audience communication and follow-up.
- Supported content organization, podcast publishing and digital production workflows.
- Assisted with podcast studio setup, lighting and media systems.
Digital Operations & Client Support Consultant
Part-Time · Project-Based
- Coordinate client onboarding, meetings, requirements, deadlines, approvals and follow-up.
- Build websites, landing pages, forms, calendars, CRM systems and automated communication workflows.
- Maintain client documentation, project trackers, content systems and ongoing technical support.
Founder & Community Communications Lead
Volunteer Digital Ministry
- Built and manage a digital community exceeding one million followers.
- Write, design and schedule social posts, campaigns, email communications and digital resources.
- Manage brand messaging, audience engagement, campaign planning and platform growth.
Marketing & Community Operations Coordinator
Startup Co-Working, Creative & Community Space
- Supported leadership with marketing, community communication, events and special projects.
- Created social, website and promotional content for members and community audiences.
- Maintained schedules, contact lists, shared files, project trackers and follow-up items.
Capabilities
Practical skills that move work from idea to execution.
Administrative & project support
Organizing the people, information and follow-up required to keep projects moving.
Scheduling
Meeting Coordination
Project Tracking
Documentation
File Organization
Client Onboarding
Reports
Digital systems
Building practical infrastructure for communication, conversion and client management.
GoHighLevel
CRM Platforms
WordPress
Forms
Calendars
Automation
Content & communications
Translating complex missions into clear, consistent and engaging communication.
Canva
Website Copy
Social Media
Email Campaigns
Newsletters
Blogs
Tools & technology
Using modern platforms and AI responsibly to improve quality, organization and execution speed.
Google Workspace
Microsoft Office
ChatGPT
Website Builders
Social Platforms
Email & SMS
Analytics
Still learning. Already building.
“I am returning to college with more clarity, practical experience and purpose than I had the first time.”
I am continuing my education in information technology while expanding my abilities in digital systems, cybersecurity and business operations. My goal is to combine technical growth with communication, service and leadership.
County College of Morris
Associate of Science in Information Technology ·
In Progress
Google Cybersecurity Professional Certificate
Professional Development · In Progress
Mercer County Community College
Liberal Arts Coursework · 2015–2017
Start a conversation
Looking for someone who can organize, communicate and build?
I am interested in mission-driven opportunities where I can support leadership, strengthen operations, improve digital systems and help meaningful work reach more people.